Last Updated: November 2025
At Kima’s Jewelry, we take pride in delivering your orders safely and promptly. Please read the following details about our shipping process:
1. Shipping Methods & Delivery Times
We offer express shipping worldwide:
- United States: 2–5 business days
- Europe: 7 business days
- Rest of the World: 15 business days
Delivery times are estimated and may vary due to customs clearance or local postal services.
2. Shipping Costs
Shipping costs are calculated at checkout based on your location and the shipping method selected.
3. Order Processing
- Orders are typically processed within 1–2 business days after payment is confirmed.
- You will receive a confirmation email once your order has been shipped, along with a tracking number to monitor your package.
4. Tracking Your Order
You can track your order using the tracking number provided in your shipping confirmation email. If you encounter any issues, our customer support team is happy to assist.
5. Shipping Address
Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
6. International Shipping & Customs
- International shipments may be subject to customs fees, import duties, or taxes depending on your country’s regulations.
- Customers are responsible for any additional charges imposed by their local customs authorities.
7. Damaged or Lost Packages
- If your package is lost or damaged during shipping, please contact us immediately at contact.kimasjewelry@gmail.com.
- We will work with the shipping carrier to resolve the issue and ensure you receive your order.